I've been a tenant at TCB Franklin Park for about ...

I've been a tenant at TCB Franklin Park for about 23 years, and I must say that the current staff is just horrible. Most of the guys have no experience with apartment maintenance. I've been dealing with a mold issue for many years and no one seem to care or have the knowledge on how to handle this issue. Everytime I go to the annual decertification, I mention the issue and it goes to deaf ears. About 3 months ago a tech came to my unit to do repairs and left saying he was returning to complete the work. And I am still waiting, i still have the toilet seat in the plastic, no towel bar and mold still there. Not to mention tenants violating lease rules and nothing been done about it. It's very disappointing and upsetting.