Edit: This was meant for the new Kingsway location...

Edit: This was meant for the new Kingsway location at Nanaimo St (not Metrotown). Awesome that they have a Kingsway location but unfortunately it is really cramped compared to the Metrotown location. The aisles are much narrower, and can just fit 2 average sized people side by side. So if someone is looking at an item, it is tight to squeeze by, and it's really annoying with the rolling shopping baskets. Really surprised by the narrow aisles as it is a big chain (usually only see this in family owned groceries). Even outside of the aisles it's much smaller and there isn't much walking space compared to other locations. To be honest the layout / size seems like a bad design as if they didn't have enough space to fit T&T but wanted to make one there anyway and cram it all in.

The bakery section is currently very lacking compared to the other locations. It's missing the sandwiches, and a lot of the Chinese bakery items. So if you are looking to buy baked goods like pineapple bun, bean paste/meat filled buns, etc. you'll have to go to another place for now. Hopefully they will add more to their bakery soon.

Lastly, there is actually a self-serve checkout. Attendants are really attentive and helpful, but seems like they don't like to let you punch in/weigh the grocery? Whenever I held a grocery item in my hand (e.g. bananas), the attendant just rushed over to do it even though I didn't do anything yet. Also the button to enter in the grocery code is right in the middle of the screen but they blank out the name. Not sure why this is. Maybe because self-serve is new at T&T and they're afraid of people punching in the code? I don't know, but it's odd considering every other major grocery store has the buttons for punching in grocery obviously shown, and customers do it themselves. Also, as I mentioned with the small space, there is no designated area for self-serve line-ups, as if they forgot to include the area into their building plan. So if it's super busy, the self-serve check out queue extends into one of the very narrow aisles.

Overall it's convenient to have a T&T here, but some things could be (and could have been) improved to be more in line with the other locations.