Elizabeth Mellyn

Review of Subaru of Wakefield

I can't praise the sales and finance team at this ...

I can't praise the sales and finance team at this dealership enough. I knew what I wanted and what I was willing to pay before I set foot in any dealerships. At Subaru of Belmont I got sweet-talked and manipulated by a salesman who thought he could take me for a ride. I promptly left and never returned. By contrast, Ken Bettano, the Sales Manager at Subaru of Wakefield took me seriously from the moment he shook my hand. I told him what I wanted and didn't want and that I had compared prices through various online car marketplaces for the region. He asked some pointed questions, checked his inventory, and then made me a deal I couldn't refuse on a 2017 Crosstrek. No nonsense. No condescension. I took the vehicle for a test drive with my salesman, Nelson Molina, who was patient, polite and charming. Nelson handled the rest of the sale with great efficiency and good humor--and we definitely tried his patience by having him stay beyond the store's closing for which I am very sorry but most grateful! I went in at the end of the day on Sunday and had my new car by the next afternoon. If buying a car was this easy and painless I might not wait nearly 18 years before I do it again! I wholeheartedly recommend this dealership!