KBV R. Review of Hamilton Chevrolet
Shady dealer. I will only return if I absolutely ...
Shady dealer. I will only return if I absolutely have to (future warranty work, etc.). Here are two examples of my experience within the past few years.
A few years ago (2-3?), I had trouble with my power steering going out. I brought it in for service, and it was repaired to my satisfaction. Later, the car was recalled for that exact problem. I was able to submit a reimbursement request from GM. One portion of my reimbursement was rejected, so I appealed to Hamilton. "Oops, we charged you for that service by accident!" It was credited. Do you see my point? They charged me for unnecessary service, thinking I wouldn't catch them on it, but it came to light when GM reviewed it.
Well, just had my car in again for recall work. They included on my bill TWO services they did not provide. It was no charge to me, so I guess they figured I'd just ignore it/who cares? I assume they are going to get reimbursed from GM for this stuff, though.
There are other, less important things (call them during business hours & the phone just rings & rings; they don't return phone calls; stuff like that), but I'm sorry - to me, they revealed themselves as being shady, and they won't see any business from me again.
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