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cresia odonald

3 years ago

We purchased our sons first car from here on Sat. ...

We purchased our sons first car from here on Sat. Signed the paper work but they agreed to fix a few cosmetic issues ( wrote that into the contract ). They called today ( tues ) and said its all ready. We drove out there and nothing had been fixed. The manager said they decided they would lose money if they fixed it so they would not honor the contract and we had to buy it as is. We of course said no, they broke the contract so we would not be paying for this. Horrible customer service. He was very rude. Our sales guy Hector just walked off and went to a back room. We will never use Vandergriff after their attitudes and not honoring their own signed contract.

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