Karen J

Review of DJO

I was prescribed a bone growth stimulator after I ...

I was prescribed a bone growth stimulator after I broke my wrist. Humana military paid $1200 to start. After many months I get an invoice for over $3200. I don't know anyone who has that kind of money laying around. They called and said that I need to submit another form with Humana. I got the form and submitted it and in the meantime they put my account in collections. Humana finally paid an additional amount but after I gave them a payment on a credit card. They hadn't even notified the credit collection company of the payments. I can't even get someone to call me back about the overpayment. I can't even understand why this company can't take back the item. If they can look online and see how many more treatments are there then they can take it back and reprogram it for another patient and charge much less to the insurance companies. No wonder health care costs are going through the roof.