The tearoom is a little dated but quality of food ...

The tearoom is a little dated but quality of food and tea is superb. The cutlery and in particular the stands for the sandwiches and scones definitely need to be fixed because they are falling apart. You would expect to have decent stuff for the price you pay especially in such a prestigious venue. The shop downstairs is great the customer service is lovely and the halls for shopping are well decorated and well maintained. FYI you can have halal meat served in the tea rooms