Pristine Collectables

Review of Loews Philadelphia Hotel

The room was lovely at first, they had great valet...

The room was lovely at first, they had great valet parking and everyone was extremely nice. But once using the facilities we noticed that it hadn't been cleaned. For some reason there were long black hairs all through the bathroom, maybe between 10 and 15 scattered about. All over the sink, by the toilets, on the side of the shower, and being the door. As well as on the floor was a dried up contact. Pretty nasty considering how much was paid and because hair was everywhere. We called down to the front desk and asked if it could be cleaned, they offered us a new room or they could send housekeeping , so we decided housekeeping since we were unpacked already. We decided to leave for dinner and let housekeeping come when they want and left the room for two hours. We came back to find that housekeeping never showed up and cleaned all the hair! We called down again and asked for them to come up again, the front desk apologized and said they would be there right away. Housekeeping arrived and finally cleaned all the hair and nasty dried contact off the floor and left. Not the what I would expect for such a nice hotel, seeing how it took over 3 hours to clean a bathroom that should have already been cleaned!!!