josh day Review of Chuy's, Inc. (NASDAQ:CHUY)
I went to this location with my family on Saturday...
I went to this location with my family on Saturday, February 10th for lunch around 12:45 pm. Our server was polite but service was terribly slow. When the food finally came, every member of our party received their meal save for myself. I waited for a few minutes thinking it would be coming and it did not. More than 10 minutes passed and our server did not check on our table. I flagged down another server and asked him Matt to find my server and asked to speak to a manager about my missing meal.
My server finally came another 10 minutes later to bring me a bill which included my meal and let me know that my food would be over shortly in a to go package. The manager never deigned to show up and talk to me, though I was polite the entire time. We left and as I d been there many times before I decided to let it go.
When I got home and finally had time to eat my lunch I found chicken bones in my enchiladas. Finally I wrote the corporate office to inform them of my horrible experience. Since at this time I have had no contact from anyone the company I m finally done.
I ll make sure my 1 Star review hits every rating page available. I m about ready to post on my neighborhood Facebook page about this experience which would definitely cut into the stores profits.
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