Over a week passed from the order entry at DPD to ...

Over a week passed from the order entry at DPD to the delivery.
Once again a package was handed over to the neighbor while I was sitting at home without ringing the bell. And to top it all off, without any notification (neither slip or email or similar), just find out by chance about tracking that it was delivered at all and to which neighbor it was handed in! And as usual with DPD, the package was badly damaged again. NOT RECOMMENDED IN EVERY WAY !!