We have shopped this locally owned store for many ...

We have shopped this locally owned store for many decades. My husband's wedding band was bought at this store. So when I wanted a new claddagh ring we purposely waited until we were in town visiting to go to this store. We were told that the ring was solid sterling silver. They had to order the ring and shipped it to my home. It took about 4 weeks.

I was so happy with the ring but within hours of wearing the ring it was got scratched. I called Irish Eyes to discuss my disappointment in the quality of their product. The Owner was very rude and said it wasn't his fault that I banged my hand and scratched the ring. (I don't even remember hitting my hand) He said the ring was sterling silver according to the Irish Government.

So we took the ring to 3 local jewelers. All of them said that the ring was not easily repairable because it was plated sterling silver on top of brass. It was not solid sterling silver like we had been told!

My Mother-in-Law went into the store to talk to them in person and they were unwilling to do a refund and continued to insist that their products are solid sterling silver.

I'm sad to say that no one in my family will ever shop at this local business again.