In a world as diverse and full of challenges as we...

In a world as diverse and full of challenges as we live in these times, it is difficult to find the mastery of feeling welcome and maintaining a high quality from a prestigious firm. Thus, visiting the restaurant of a Hotel that is chosen by the firm that supports it, is our first choice. The experience this time leaves a lot to be desired at St. Regis Miami Bal Harbor.
We arrived at the Atlantikos restaurant closed due to the COVID pandemic so we decided to have a lunch at the Pool & Beach. Good food, very good service!
However, when we arrived at the valet parking they did not allow us to seal the ticket, the ball bounced between the waiter, the bar man, the Valencia staff without any clear policy, blaming one another for a simple stamp, everything resulted in a charge of $ 28.00 dollars for two hours of parking. Unheard!
When in this time of little demand for services and with great care and restrictions, a hotel that prides itself on luxury and high class cannot offer a courtesy to its clients ... well, if you are not a hotel guest, think before you take a car ... the people of the valet ... well with great pride!