H

I have been with this place since I was a kid, I l...

I have been with this place since I was a kid, I love my eye care doctor however their scheduling practice is very outdated. The woman who does their scheduling is incredibly rude and could have cared less about my reason for scheduling an appointment. The soonest appointment they had was 3 months from the day I called. I was having a serious decrease in my vision and asked to be put on a waitlist so I could get in as soon as possible. The woman scoffed and told me THEY DON'T HAVE A WAITLIST!! What place in 2020 doesn't have a waitlist? She told me to call EVERY DAY at 8:30a to see if someone canceled so I could get in. Clearly this job is inconvenient for her to do, however I will not be inconvenienced by her. I will be taking my business to a practice that genuinely cares about their patients.

Comments:

No comments