Elena Okrugin

Review of The Oaks Hotel

The place is great and always lively. However, not...

The place is great and always lively. However, nothing puts me off more than when the manager (who clearly stood out, older lady, wearing red) is rude to their staff, especially in front of customers when the member of staff is serving me. It's clearly busy, she's doing what she can, really unnecessary to be rude.