Fatal, you cannot go because of the death of a rel...

Fatal, you cannot go because of the death of a relative, and they did not want to change the room or return the money for a just cause. I'm still waiting for an answer. Unpresentable.

two . I have contacted you again and they have not solved it for me ... I believe that a death is just cause for the hotel to return the money for the stay and breakfast for two days ...