I booked at room at this hotel when they were very...

I booked at room at this hotel when they were very busy, owing to a large number of people in the area experiencing power outages. Times like this are a good measure of how a service-oriented business is managed. I'd say they performed at a very high level. The check-in process was easy and the staff were conducting themselves with a high level of professionalism and courtesy.

During the COVID-19 pandemic, guest confidence in cleaning procedures is very important. This property seemed spotless and there were staff visibly cleaning public and high-touch areas frequently through my stay. I also noticed a manager inspecting rooms after they were cleaned, which is a great practice and overall they really inspired confidence that thorough cleaning procedure are not only in place, but being followed.

The room itself was spotless and I was very happy with the amenities (such as the mini fridge and the internet-enabled TV so you can watch Netflix). Marriott hotels typically have very good guest internet service, and this one delivers on that front as well.

As another reviewer noted, the lighting in the rooms could use some improvement. There are hall and bathroom lights, one very bright set of lights near the bed (way too bright for reading or relaxing) and a strange desk lamp that gives off very little light. This is a very minor issue.

One thing I am fussy about is thermostat controls in a hotel room. Here they are excellent. The room cools easily and the fan stays on if you select it, which is important to me since I like white noise to sleep.