This company is 0.0 flexible. If you are not home ...

This company is 0.0 flexible. If you are not home the first time you offer a package (which can of course happen) you will receive a message not at home. You can then choose which day they can offer the package again. However, on the chosen day you have to sit at the front door all day because taking a shower or walking to school at 3 p.m. can have consequences. Namely the next not home message and then you can pick up the package in a depot that is 30 km from your address. The check that the package may also be delivered to neighbors is not taken into account, because in my case they were just at home. When I approached the company by telephone to indicate this, I got the most customer-unfriendly employee ever on the line. This lady obviously thought it was very strange that I was not at home, and the neighbors' story immediately called that they should not discuss this with me. So I was quickly done with this.