I have purchased vehicles from Joyce Koons Buick G...

I have purchased vehicles from Joyce Koons Buick GMC since 2000 and I have enjoyed those experiences. I just recently purchased a GMC preowned certified vehicle, which is a first, and I really enjoy this vehicle. My favorite service friend, Jay, who worked with me years ago with my prior purchases had left, but returned to the location. I was so excited because he always took care of me in the past and he has continued too with this vehicle. Prior to his return, I worked with Sarah who was great and then Pete, the service Manager who I truly appreciate. He took care of me as well. We began to have some issues with the car that needed extended work and Jay made sure he checked, double-checked and triple-checked the service to avoid the back and forth you can so often get with car services. And to top it off, which is what I really love about Jay, is that he has called me a few days after the service to check on the status of the car and my satisfaction with everything. That is true and total customer care and I appreciate him for that.