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I live in the Secret Ridge development in Burke Mo...

I live in the Secret Ridge development in Burke Mountain. This development should have been Mission Group s flagship/showcase project. Great location, floorplans, and architecture. Instead, due to poor selection of trades and poor workmanship throughout, it is an embarrassment to them and to anyone living there. Many homes including mine have been experiencing squeaky floors within the first few months of occupancy (the first home resale almost did not go through until the owner fixed the squeaky floors in a year-old home!). Whatever was reported in the first year warranty has been fixed, but more and more squeaks have developed over time. A foreman who worked on site told me that they ve used nails and no glue on the sub-floors. We will need to remove all carpeting and flooring in order to properly secure the floor to the joists before we even think of selling a very costly endeavour! They have used sub-par electrical work in the kitchen spotlighting and LED cabinet lighting which has also been failing. Unacceptable drywall taping in the garage and some locations within the home, where corner tape is splitting from the wall (something that should not happen with properly-placed tape). Some roofs in the development have had leaks, even after Mission Group had sent a contractor to fix their poor roofing job (outlined in two engineering reports). The person who applied popcorn ceiling paint in my home has sprayed inside every electrical junction box on all the wires (something I ve found out only recently) instead of covering them before spraying like a professional would do. Their decision to locate the basement s cold air return in the ceiling instead of pulling it down the wall (why would they do that?) has led to a very cold basement and need for us to warm it up and pay higher hydro bills. I can go on and on and on! The worst part even in the first year, almost every complaint was met with pushback from them. For example, they insisted of fixing my squeaky stairs by opening the drywall from below (lots of dust and inconvenience for us) instead of peeling the carpet, fixing the stairs and stapling the carpet again (fast and dust free) and only after lots of back and forth begging they have fixed it the right way. Completely unacceptable for a so-called reputable builder. I doubt they ll ever care about this review or other negative one they got in the past. Will never buy from Mission Group again.

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