Overall it's a decent resort. Upon arrival the fi...

Overall it's a decent resort. Upon arrival the first impression is excellent, until you enter the room (at least the one we received). The room smelled musty and the bathroom is extremely dated (think old motel). We had to listen to extremely loud music every night because the hotel is right next to a bar, my wife and daughter had a hard time falling asleep because of it. The food was hit or miss, mostly miss, with the exception of breakfast which is good. There is alot of false advertising on their website, I found out on the second to last day that non motorized Watersports aren't included (even though we stayed here several nights) if you book outside of their website, even though the prices were the same and it doesn't say that on their site. That was very disappointing for my daughter and I. Tried to order a pizza with half Hawaiian and half cheese, was told that was difficult to do. We asked for washcloths on the first day and was told they do not have those, received some two days later and then never again after, the housekeeping needs to become consistent. The pools are nice, the kids waterpark is decent but they do not let adults use the slides with their kids. You have to sign out pool towels (never seen this before) and they do not provide any or many items (pool toys) for the kids to play with or adults to use. The staff was very friendly which was the only saving grace for our vacation. My opinion is they tend more to their all inclusive paying guests so unless you're going to pay those extremely high prices I recommend another hotel. For a comparison, I spent 230,000 IDR for dinner at a restaurant right across the street, that was with 2 main meals, a soup for my child, a beer, water, appetizer and dessert. This is our last night, will update if anything changes.