The install technicians never wore shoe covers in ...

The install technicians never wore shoe covers in my house and ended up leaving behind duct work in our attic that should have been removed by them.

The techs accidentally left behind the receipts and I am furious with how much they overcharge. I paid over $12k for less than $3k worth of parts and it was two guys who did the install. Even though they did a great job, I doubt they got to take home much.

I get that everyone has to make a profit but this was a rip off. Posting these photos in hopes others will see how much A#1 Air is overcharging for a new AC system.

I also feel they should be honest and advise potential customers that technicians are actually sales persons who don t necessarily have your best interest in mind. Never received a follow up call from management to even check if I was happy with the work.

Edit: 17JUN2018
The condensation drain line is now leaking over my bathroom and has ruined the drywall. I called the customer service number provided by the owner and no answer. I had to call the main office and have a technician come out.

I was told on the phone this would be fixed today and now the technician is telling me he doesn t have all the equipment.

Management just skips town on the weekends.