Navdeep Dosanjh

Review of Mercedes-Benz of Sacramento

Unacceptable. Bought a brand new car from here in ...

Unacceptable. Bought a brand new car from here in December 2019 and paid extra for the warrant . By March 2020 my check engine light came on. Scheduled an appointment and when i arrived it had turned off so they send me back home since the light is off and can not diagnose it. Light turned back on within days went to drop it off at 850am and i get a call back at 345pm saying that they are now diagnosing it and that they will need additional time. I now have yo Lyft or uber to work tomorrow since they do not know what is wrong with my car and keeping it over night. Their only solution was we can reschedule for another day so basically I'm screwed because who wamts to drive a 4 month old car that has its check engine light on. Regret having to deal with this service department