Hector Espinosa

Review of Kendall Regional Medical Cente...

I've been coming for one reason or another to many...

I've been coming for one reason or another to many hospitals in my lifetime, my parents my family myself my kid but this experience with the trauma center was definitely 5 stars from the beginning being picked up promptly by the rescue to being taken to the trauma center and rolled right in no delay they handled everything wonderful, I was talked to along the way giving me details of what's happening I've been in the hospital a few days and everybody has been very nice very professional everybody has done their job well 5 stars thank you Kendall regional.
I'm saddened as I was checking out of hospital, I was told i had to be seen by pt physical therapist in house. They had already seen me the day before I walked for them stretched walked the hall for them I squated for them. I'm fine, I explained hurricane could be coming and there were things I needed to do, but they wanted me to get their inhouse with them. I had explained that my best friend owns a therapy center in that would use him they made it impossible for me to get out of the hospital unless I saw them for a second time. The initial blood work showed I was low and calcium but they said since there was so much blood loss it could have been part of it so they gave it to me and IV and A-day later they took another blood work I was never given the results I still haven't. I woke up on the 2nd night with a lot of chills freezing they took my blood my temperature instead it was 96.4 but they said the Room was cold I've also been having some back pain which could be maybe something in the kidney but they never bothered to check they just said I was cold. Called the plastic surgeon to schedule an appointment and now they told me there was some sort of Fracture something that was never in any way shape or form communicated to me I'm disappointed. Wife asked why I wasn't given a sling, lady on phone just said they might not wanted me to wear one. So from tuesday to saturday morning no sling, fever, I decided to go back to er. They could not understand why I was not given pain meds. Was given release by doctor in morning 9am, 2pm not checked out because PT had not come. They had come and evaluated me the day before, I told them my friend was going to do it at home, 30 years experience. I'm speculating but assuming they were not interested. I decided to self check out. There was nothing they could do as I had a cast, same eval they did previously just to make sure I was stable, done the previous day as I walked and raised my arm overhead. Anyway they made me sign some paperwork but would not give me follow up appointment or any pain meds paperwork at all etc. Sad, the paper shuffle pushing their internal physical therapy, what happened to doing the right thing for patient. Asked for script for my friend to take care, did not do it only when I returned saturday they gave me script for pain pills and antibiotic, also sling. They could not understand why I was not given these things, check out pic, this was Major!