Vickie Gibson

Review of Mooxy

Extremely disappointed with our stay. The double r...

Extremely disappointed with our stay. The double room is just wide enough for the bed. They don't put this one on the website. Nowhere do they state that there are no closet or dressers in any of the rooms, therefore you have nowhere to put your clothes, which is a challenge when staying for several days. On top of this, the music was so loud from the rooftop bar, that even 5 floors down you could hear it. No hot water. Getting towels took 3 attempts. The shower leaked, which spilled out into the bedroom as it was so small. On our last night, they were having the grand opening of the rooftop bar. We were offered to move hotel or a dinner voucher as they were expecting 1,500 invited friends!!! We checked in 5 days previously and nothing was mentioned to us at this time. The staff are too young and inexperienced. When being approached to address issues they were often unable to answer or do anything, so had to get a manager, who wasn't much better.
If you are looking for somewhere for 1 night and basic service / accommodation, then you might be happy with this. Anything beyond that, I would suggest you look elsewhere.