Nidhi R

Review of Travelkhana

I had a horrible experience with Trvalkhana.

I had a horrible experience with Trvalkhana.
We were travelling in Kerala Express on 6th December from Trivandrum to Jolarpettai. We ordered lunch (order id 37291) at Ernakulam station and dinner (order id 37295) at Coimbatore. We got served the chicken biriyani we ordered at Ernakulam station. But , to our amusement, the biriyani delivered by travelkhana was same as the one which is available in the pantry car. ! And the food was of very very bad quality. The briyani had a cheap sour taste which we could not eat and threw it away. And when contacted by the call centre agent, I tried to explain the bad quality of the food, but the moron was not ready to listen to me and interrupted my talk and started talking non-stop. What kind of call centre agents the company is recruiting... Later, I cancelled my dinner order at Coimbatore Jn.

Travelkhana's service is very pathetic and they have a bunch of annoying call centre agents. What they serve is cheap quality food which is available in the pantry car for more price.

I will never recommend this service to anyone. Avoid Travelkhana.