Elizabeth Warren

Review of Installs Inc

Absolutely horrible -- not competent and poor cust...

Absolutely horrible -- not competent and poor customer service! They were the outsourced provider that one of the large stores selected for the installation of my new dishwasher. They completed the install and asked me to sign paperwork and when I stated I needed to look at the job first, the employee seemed irritated. I quickly found out why as I saw that my countertop was damaged and the dishwasher was scratched. The employee literally said, "I don't know what happened, the other guy did it." I told him to get the "other guy" out of the truck. He quickly agreed we needed a new dishwasher and said he would have it taken care of and then his partner wrote notes on his phone. He presented a blank screen to me to sign and when I told him I needed to see his notes before I signed anything, they both became angry and said I was disrespectful for questioning him and that they never would come back to my house again! If I could give a zero star review, I would.