Besides 5 hours waiting time, I was given a wristb...

Besides 5 hours waiting time, I was given a wristband with someone else s name, which was luckily caught by a nurse before any test were done, then the next day I got a call asking why I was late for an appointment I was not supposed to have and then I got a prescription for antibiotics for infection I didn t have.
Now I m sitting in the waiting area waiting for the right appointment, but because nobody told me I was supposed to register in a special registration area, it looks like I missed an appointment (I was sitting in a waiting area with no one else). Now the registration directed me to the waiting room full of people. So besides not caring about patients the hospital doesn t even care about using the resources and staff productively.
This level of care is below all standards!!!