Kristen Miller Review of CCSPCA Fresno
BUYERS BEWARE!!!! Very disheartened about our expe...
BUYERS BEWARE!!!! Very disheartened about our experience!! You would think this is a puppymill or factory. They treat these animals like a hotel turning rooms!!! Their only concern is making money!!! We visited this place and put a dog on hold. We walked away buying 2 dogs from them that day. A black G.S. that had kennel cough that we had to pay for his meds even tho he had kennel cough untreated from their facility. The 2nd dog was an Alaskan Husky. They didn't tell us the Husky breed we put on hold was dangerous around small animals. We told them we had a small dog and cats and they said if we kennel for introduction they should be fine. For the first four days they were all fine together and then late at night on the 4th day, he walked up to our small dog in a playful nonthreatening way and picked her up and shook her twice. We didn't know it was coming. They ate and spent time alone outside together w/o any problems, slept in livingroom together w/no problem for 4 days. We took him back and they said b/c we didn't do a "meet and greet" at their facility they would not refund us. So now they have all the money we paid for, for not only fixing him, but meds and immunizations, heartworm blood test, grooming (the works) they also have HIM!!! Buyer beware!! I've been chasing this for over a month now!!! They said well that's what "prey drive" means. I said no one told me if I have small animals I shouldn't adopt him...they said well if we told you that he wouldn't be adopted...they said usually we give u a pamphlet on the breed. I said no one did that either. AND the girl that helped me owned the same breed and NEVER TOLD ME ANYTHING!! The supervisor is good at NOT calling you back as well. He has been NO HELP!! VERY POOR communication, customer service and general care about others. We truly loved that dog and never would've returned him if this hadn't happened. There was no reason for them to keep our money if they have the ability to readopt him out. Especially after we paid for all the care for heartworm test, 1 month of heartworm meds, all immunizations needed, and grooming and being fixed. We used to volunteer there so we thought this was a good plc to go to save not just the one adopted but another off the street. WE DEFINITELY WERE WRONG. To make matters worse, it was my 15 yr old daughter's money that they took and kept. This was her dog so she paid for them. We alsp paid for grooming for the G.S. that was sick, $45!!! Which the supervisor Anthony told me to call him to schedule after our G.S. was better. He won't return my calls at all!!!
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