I've found First Tutors: Canada valuable. They've ...

I've found First Tutors: Canada valuable. They've passed me a modest but steady stream of potential customers that I probably wouldn't otherwise have reached, and there is no cost to me for using their service.

Their processes are a little quirky, and this is particularly difficult with the first customer or two, when it is unfamiliar. For instance, they understandably push you to make a reasonably quick decision on whether to accept a new student, and to respond quickly to any questions from them. However, it isn't obvious what to do if the customer themselves doesn't respond. Also, the site demands that you arrange a first tutorial before formally accepting a new student, but because neither of you are yet allowed the other's contact details and because the site understandably doesn't want to you to be able to make contact directly before the student has paid First Tutors' fees, then in practice it's just confusing and seemingly impossible. Now I've been through this a few times, it's fine: you agree, in principle, with the student that everything's looking good, and accept them, and *then* sort out the final details.

Just once, I also only found out that I had a potential new customer days later, as the site seems to have briefly had a quirk, so I didn't receive an initial notification (I checked more than once: it wasn't just that I missed an email or it got trapped in my spam filters). At least the site sent an automated follow-up when they saw that I hadn't responded for a few days.

So, helpful, glad I've joined the service, but as with anything, some room for improvement.