Posting anonymously because I currently live here ...

Posting anonymously because I currently live here and don't want retaliation. I live in the Morgan Ave complex. The owner Adam was very nice the one time I had to interact with him, but the apartment manager Michelle should be fired for incompetence. For 2 years I have been here and not once has a single issue I brought to her attention been resolved properly as unbelievable as that fact sounds.
-Took her 6 days to even reply to me about my A/C being broken during last years 90+ degree heat wave.
-2 weeks for her to actually get someone to fix the dishwasher which was clogged and the water began to rot and smell so badly we had to stay at a hotel.
-Multiple maint requests ignored. Doesn't matter if you put paper in her box or call or text her. It's like your request just goes into the void.
-If you talk to Becky about how Michelle is not doing her job, Michelle lies and says she never got your text messages or calls (conveniently happens every time).
-If her car is there and you knock on her door or ring the bell, she ignores it. A child was locked out of his home in winter and I had to call into work and let him stay in my house because, Michelle wouldn't come out of her house or answer her phone for several hours to help us (she never did to this day reply in any sense).
-If you want to get anything actually done you need to contact Adam or Becky because Michelle is so non-confrontational that she will opt to do nothing. If someone is parked in your paid-for space she will lie and say she called a tow but the tow never shows and she'll instead make you play musical parking spaces with other tenants who get upset that you're now in THEIR spot.
-Lies to you that she's working on a problem so she doesn't have to do any work, speaks way too fast, doesn't make sense and I would be continuing to stay in these apartments otherwise but Michelle is the reason we cannot stand to be here anymore. I've talked with my neighbors and we are in agreement that we don't know how she keeps her job when she hides in her apartment and lies to her boss about what she's actually doing. Get new management, she's costing you thousands and thousands of dollars from bad reviews and loss of tenants and you don't even know it.