Confused Dad

Review of Whitfields Property Management

A truly poorly managed company with a terrible app...

A truly poorly managed company with a terrible approach to engaging with its clients. As you can see from the number of negative reviews on here the responses offered are often defensive and seek to shift blame if not at times are borderline aggressive in their tone. Whitfields here is the reality check of how the internet works for the most part, you do not get an average rating of 2 stars if something is not systemically wrong with how you operate.

Our complex had a water problem this last weekend where we were illegally disconnected and as result we sat without water for multiple days.

Now, my issue is not that there was some oversight from our municipality or council of whoever else made a blunder because we know in South Africa and the world it happens. My issue is that there was absolutely no communication over a number of days from the "managing agent" not a peep. Friday, Saturday and Sunday, nothing. Weekends seem to be days where they do not opperate even when it is for these kinds of issues so yes, I am not looking for a reason as to why you were in the right, I am just sharing this for other people who want to know what you are like as a company in times of emergencies.