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Kayleigh Murray

3 years ago

We paid 60 dollars for a plate and it wasn t even ...

We paid 60 dollars for a plate and it wasn t even dipped properly. There s an inch thick gap that spans half of the front of the plate that is just bisque, not dipped. Instead of touching it up or even just dipping it properly, they fired it anyway and thought it was fit to send home. The thing is the glaze is colored usually purple or green so when they dipped they saw this gap in the glaze and did nothing about it. You can t really re fire it since it s a plate it might just crack. So now my project that has my babies feet on it is just ruined. It s now not a functional plate, we cannot use it/wash it because of the exposed bisque. It s just careless and lazy. Please re train your staff on proper dipping techniques to avoid this in the future.

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