i just received a call from PHH & they changed my ...

i just received a call from PHH & they changed my payment for 1 month and the difference is $25.45. I spoke to Sushant Bhote, he was rude & wanted to charge me $17.00 to take my payment over the phone. No I am not paying $17.00 to make a payment. After I made the payment, he asked when will I make the November payment??? I am done with PHH Mortgage, I think I will re-finance and get another company.