Let me begin by saying that I am typically not a c...

Let me begin by saying that I am typically not a complainer by any means. However, we were treated so poorly I have to take any and every avenue to warn people about this hotel. Upon making a reservation I clearly requested that we would need two beds, if they could not meet that request to please let me know and I would make other arrangements. Upon checking in they only had 1 bed for us, were unable to get us another room and thus I spent the night on a cot in the room, $200 for a cot! I realize these things happen and mgt usually makes it right. They didn't offer as much as a complimentary breakfast or valet parking which would have made it all better but sent a form written email saying better luck next time buddy. They will not get away with this!