Leah Defrangesco

Review of Montgomery County Correctional...

The staff that answer the phones when you call are...

The staff that answer the phones when you call are very rude and when they say they will call you back, they wont. They also get mad when you ask for i formation on an inmate and tell you to look it up online. Uhm isn't that your job though? And how can we look things up on line when the system has been frozen since September 2015 when they redid their system?

The COs are nice though when you visit. It's just the people behind the phones that need improvement.