Tracy Jo Dance Review of The Pep Boys - Manny, Moe, and...
If I could give negative stars to Pep Boys I woul...
If I could give negative stars to Pep Boys I would. Every time I go into a Pep Boys I am misinformed or under-informed about something or the services that I've received are not what I asked for. The last time I received an oil change full synthetic oil was put into my car when I asked for semi synthetic and the girl behind the counter asked me, with attitude, "do you want us to drain the oil and add the correct oil?" Sure I want to spend more of my time because Pep Boys made a mistake. Today I'm standing in a Pep Boys waiting to have my tire checked. I was told to stop by at 1 p.m. and there was no appointment registered for me! The manager told me that I would have to wait up to an hour and a half for my car to be seen. He repeated himself at least half a dozen times. Then he made an unsolicited Comment on how long ago I bought the tires. I have never been treated so disrespectfully by an auto repair place in all my life no matter what location I go to. This is my last trip ever to Pep Boys!!!
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