Harris Thomas

Review of Mercedes-Benz of Sacramento

I had my 2005 Mercedes plateau towed to Sacramento...

I had my 2005 Mercedes plateau towed to Sacramento Mercedes with limp home mode engaged. They ran a diagnostic and at the end of the day sent me off to continue my vacation trip. . 25 minutes later I was stuck in limp mode once more but the dealership was closing for the weekend and I had my vehicle towed to another dealer in Bakersfield which correctly diagnosed the problem. When I called Sacramento and asked them to make it right, they refunded me the total amount they charged. This was done in a timely manner and without a fuss which earned them four stars.