I'd called ahead for a party of 8 to celebrate a b...

I'd called ahead for a party of 8 to celebrate a birthday for a minor. We were initially shown to a table in the bar, in the corner, by the service station. It was not remotely busy in the dining rooms. I asked for a new table, and though several lovely banquette tables were open, they pushed three tables together in the middle of a very loud outdoor area. Fine. We were finally seated. We then waited over 20 minutes for drinks. Again, not busy. The food came late, some incorrectly, and we were rarely checked on. Our server did bring a birthday treat with a lovely shower sparkling candle, hence three stars as opposed to two. Deeply disappointing as we go to Crave for special occasions and use them to cater events as well, we will likely look elsewhere in the future.