The price of EUR 170 for a double room does not in...

The price of EUR 170 for a double room does not include breakfast and spa access. If the administrator notified us about the first, then the second was an unpleasant surprise.
The cost of visiting the spa (large jacuzzi and 2 saunas) is 20 euros per person. There is no pool, there is a shallow bath with underwater massages and very cold water. There is an information sign on the wall that the water cannot be more than 29 degrees, but for some reason the administration did 26. It is impossible to sit for a massage after the sauna. The Finnish sauna did not work.
Unreasonably high prices in the lobby bar. You cannot find coffee for 6 euros in every European capital.
In-room conditioner for hair expired.
The interior of the hotel and the furnishings of the rooms are wonderful.