First class customer service. Mr. Francia went abo...

First class customer service. Mr. Francia went above and beyond. Our system is 2 years old and began flowing nonstop. I'm familiar with plumbing but water softner systems. I was quickly brought up to speed on how the system operates, and then he began to help me find the issue. With use of photos of equipment through text messages the issue was quickly located. Now parts are enroute ro me under warranty. Absolutely impressed with customer service and help from out of state and after normal business hours. Human kindness does exist. The owner should be proud of those employed here!

UPDATE: parts arrived in 2 days! Changed everything out, which was really easy to do. Mr. Francia also provided programming for the system for proper dilution and use of salt. System is now running properly. Couldn't be happier with the help the entire staff provided.