Had a 1pm appointment to deliver didn't get into a...

Had a 1pm appointment to deliver didn't get into a door till 4pm almost 6pm now still not empty. Told the guy I had to be up in Kansas to get my next load he said quote "that's not my problem" he whine saying he has no room to put the product away. I will refuse to return here in the future, and would discourage anyone from bringing a load here.
UPDATE: Company announced they are closing this location. Guess that's what you get when you run a shoddy operation.