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My daughter was there for an acute stay. There we...

My daughter was there for an acute stay. There were some issues with lack of communication from the lower-level staff (nurses/techs). A few examples - having been told my daughter had blood work when she did not, her having a wire issue with her braces that was not reported to me despite being noted in the nurse's report (she was also not provided with dental wax, I was told they didn't have any but later found out they do). I reported the numerous concerns I had to her therapist who had their patient advocate contact me to address the concerns. She even circled back and let me know what was done about each concern. She also met with my daughter to address the concerns she had. I feel like upper management does care about the operation of the facility and professionalism of their staff and I felt validated in my concerns by her therapist and the patient advocate. I don't think it is a world-class facility, but it was fine overall. I would very much implore any parent to be EXTREMELY active and inquisitive in their child's care at this facility or any other.

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