Nataliia Shmeleva

Review of Lou Lou'A Beach Resort,Sharjah

The hotel staff are mostly very pleasant. Especial...

The hotel staff are mostly very pleasant. Especially the guys at the entrance. They helped to carry the purchases to the room, put them on the buses that go to the malls in a very organized manner. The problems were related to the age of the hotel.
The room has black mold in the bathroom, in the closet, on the ceiling, where the ventilation shaft passes. There is no ventilation in the bathroom !? When 2 people have taken a shower, the bathroom is filled with so much steam that you can't see anything. They clean it carefully every day: they wash the floor, wipe the dust, take out the trash, etc. But the fight against mold, apparently, is not the responsibility of the cleaners. The clothes in the closet became damp after 2 days. There were also vitamin tablets in the closet. Probably, she screwed the lid of the jar badly - the tablets were soaked.
We arrived at 11pm. My child and I were placed in a smoky room. For this "thanks" to the tour operator. Asked for a non-smoking room - no available. Then they offered a room not smoky, but with mold. In the morning I asked the reception to check the poorly working air conditioner. To be honest, I hoped that they would be resettled. They did not relocate, but the filter and the outlet grill of the air conditioner were washed. And thanks for that!
The hotel is being renovated. Maybe after it all the flaws will disappear. But for now it is better to live in a new and perfectly clean Sharjah premier hotel, and in Lou Lou go only to the beach.