Andrea Davies

Review of Medsource, LLC

I followed all the instructions with putting in my...

I followed all the instructions with putting in my insurance information and placed an order for a breast pump. My insurance company was charged $500 for the pump and 18 months after I delivered my baby I received a bill for $95. Originally, the info stated it was all covered by my insurance company as long as I chose an option that was fully funded by my insurance- I wouldn't have to pay extra. Unfortunately, apparently I do 18 months later I owe money on a pump I no longer use.
When I spoke with customer service they stated they would look into and get back to me. The never did and I had to call again to ask for help. She responded I owed the money and here is my signature. Feeling frustrated and annoyed that a company is doing this to people.