Taylor Hatley

Review of Roy's Auto Repair

Biggest waste of money. Charged me upwards of $800...

Biggest waste of money. Charged me upwards of $800 to do ABSOLUTELY NOTHING to my car. If there's actually something wrong with your car, I highly recommend NOT going to Roy's. I came in because I heard a noise from the rear axle area of my car. I was told it has a bad differential that will need replacement, among other miscellaneous things that I probably didn't need replaced. But since I'm a sucker, I trusted them and went with it. They couldn't find the diff, so I ordered it. After it being in the shop for 3 weeks, it's finally done but with a $700 bill. I drive it maybe 20 miles and the problem starts again, but much worse. It starts smoking out of the diff. I take it back in and it turns out the diff I just bought overheated and is now ruined. I then discovered on my own that if the tires aren't all the same size, it can cause uneven wear and overheating. So another $130 for new tires. I got the car back and Bam, the noise is still there. It probably needs another whole new differential or who knows whatever else. In conclusion, they fix symptoms, not problems and will squeeze as much money out of you as you'll let them. So here's to waiting with my car in the shop for a month and paying $830 for absolutely nothing to be done to my car. I have NEVER been screwed over so bad by a shop before. If you need an oil change, they're probably fine. But if you need competent diagnostics, and fair service, keep looking.