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Omri Chaimovitz

3 years ago

Tia helped me quickly and easily resolve my issue ...

Tia helped me quickly and easily resolve my issue scanning receipts to Neat using my Fujitsu Snap Scan. The shared screen trouble shooting is super convenient. I do think it takes too much time and effort to reach tech support, so I wish they would make it quicker and easier to contact someone. I also don't love the sales pitch to upgrade your service after the support call. But the trouble shooting was effortless and easy and I appreciate that.

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