Mei Wood

Review of Spanky's Legendary Consignment

Very poor customer service! The lady claimed to be...

Very poor customer service! The lady claimed to be a manager, but her manner, lack of professionalism and courtesy, and casual attire, really just marked her as a rude store associate!
MOST IMPORTANT: this company has a strange return policy. They will only accept returns on men's clothing you have purchased. Everything else is rejected, even if it's the wrong fit! So ya know! Otherwise, variety and quality were great! Sad that the policies and customer service are so appallingly poor! I experienced this poor service very nearly a year ago when I attempted to return a pair of children's shoes too small for my son. Maybe things have changed? I'm not interested in finding out!