If I could give this agency 0 stars then I would. ...

If I could give this agency 0 stars then I would. I had a $1658.00 debt back from 2016 that was disputed and proved to be legit. The foreign lady told me that they will report to the credit bueros that I paid in full amount. Its only been a day but, I haven't even seen any proof of it being paid in full. I need it off of my credit report as the agreement was made if I pay in full. I did my part so they need to do theirs. If they don't I will be reporting them to the BBB. I wasn't going to wait until 2023 for it to fall off because, I need a loan. I was told to pay off my debt so I did. I have 2 children so I can't afford to just get scammed. I really pray that they take care of this matter asap. I never ever want to deal with another collections agency again! I can't believe I even owed that much
when I am sure I had insurance at the time of my C Section. I seen that people have reported them to BBB which is never a good reflection on their professionalism. Hopefully, I won't need to do the same.