Mary Brown

Review of Newaygo Veterinary Services

They definitely care a LOT about the animals. That...

They definitely care a LOT about the animals. That's the most important thing, of course -- definitely worth 5 stars for that.
However, I was disappointed that when my dog had diarrhea, it cost a lot of money because they overdid the caution and concern. The extensive testing and interventions caused 2 trips and many treatments before it was resolved. All my dog actually needed was one simple test and an antibiotic. When I tried to suggest that during the first trip, I was overruled by the veterinarian, who said he had colitis, not a bacterial infection (without running a fecal test, which I requested, but was told it wouldn't give the needed information).
The 2nd trip (36 hours later), they insisted it was necessary to perform more extensive fecal testing to determine if he had parasites rather than a bacterial infection. When I asked about starting with the cheaper fecal test, they pushed to do both, saying it would be better to know if there was more going on.
Definitely plan to lay down some sterner boundaries next time...
Also, I just find the whole process more challenging now than it used to be. All the back and forth with prescriptions to try to get a decent price online, etc.