Partha Dass

Review of conicelli honda

I had scheduled my minivan for two safety recall a...

I had scheduled my minivan for two safety recall and during the scheduling call I had also requested for wheel alignment. The person who scheduled the service said, "The regular price for an alignment is $95 (approximately) but we'll give you the coupon price of $80." Now that we go to drop off the car they say the price is $90. The other issue is, when I called last week to have the car scheduled for the recall and maintenance it was scheduled for Thursday but on Monday we get a reminder call saying the appointment is on Tuesday. No big deal, I call back and have the issue resolved. In the afternoon (same Monday) we get another call from Conicelli saying the appointment is on Tuesday (four phone calls for no good reason).

C'mon Conicelli, get on with the program. Figure out what each one of you are saying to the customer. You guys are clueless.